| Instructions:
For
the questions that follow, please check the button
corresponding to how you rate Priti Plastics Pvt.
Ltd.'s performance.
For those questions
that do not apply to you, please check "N/A" for not
applicable. Feel free to make any additional remarks.
Section
I
Rate
Priti Plastics Pvt. Ltd. on each of the following:
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Very
Poor |
Poor |
Adequate |
Good |
Very
Good |
N/A |
| 1. |
Communicating
with your company |
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| 2. |
Understanding
your special requirements |
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| 3. |
Following
up on your problems and complaints |
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| 4. |
Pricing |
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| 5. |
Price
negotiation policies |
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6. |
Rate
Priti Plastics Pvt. Ltd.'s credit policies
with respect to: |
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a)
Terms of payment |
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b)
Billing methods |
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c)
Billing accuracy |
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| 7. |
Availability
of products |
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| 8. |
Being
a responsible supplier with respect to the environment |
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Section
II
Rate
Priti Plastics Pvt. Ltd. on each of the following:
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Very
Poor |
Poor |
Adequate |
Good |
Very
Good |
N/A |
| 1. |
Service
quality |
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| 2. |
Timeliness
of delivery |
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| 3. |
Consistency
of delivery times |
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| 4. |
Order
accuracy |
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| Rate Priti Plastics Pvt. Ltd.
Service on each of the following: |
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Very
Poor |
Poor |
Adequate |
Good |
Very
Good |
N/A |
| 1. |
Quality
of service personnel |
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| 2. |
Possessing
a courteous and professional manner |
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| 3. |
Being
knowledgeable about Priti Plastics Pvt. Ltd. products
and services |
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| 4. |
Able
to promptly respond to your questions |
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| 5. |
Turnaround
time
(i.e. time to process and order) |
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| 6. |
Development
time
(i.e. time required to produce the product) |
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Comments
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| Rate Priti Plastics Pvt. Ltd. Sales
Representatives on the following: |
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Very
Poor |
Poor |
Adequate |
Good |
Very
Good |
N/A |
| 1. |
Professional
manner |
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| 2. |
Helpful
attitude |
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Reliability |
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| 4. |
Frequency
of contact |
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| 5. |
Being
knowledgeable about your industry/business |
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| 6. |
Being
knowldegeable about Priti Plastics Pvt. Ltd. product/service
offerings |
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| 7. |
Listening
to your problems and complaints |
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| 8. |
Assuring
that your problems and complaints are addressed |
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Section
III
Rate
Priti Plastics Pvt. Ltd. on each of the following:
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Very
Poor |
Poor |
Adequate |
Good |
Very
Good |
N/A |
| 1. |
Product
quality |
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| 2. |
Products
conforming to specifications |
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| 3. |
Product's
stability |
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| 4. |
Product
design |
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| 5. |
Packaging |
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| 6. |
Labeling |
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Comments:
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Section
IV
How
strongly do you agree or disagree with the following
statements?
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Strongly
Disagree |
Strongly
Agree |
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1 |
2 |
3 |
4 |
5 |
N/A |
| 1. |
I
am confident that Priti Plastics Pvt. Ltd. will
be flexible enough to satisfy my request in the event
of an emergency (such as a product shortage). |
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| 2. |
There
will be a real benefit if Priti Plastics Pvt. Ltd.
has in-house testing facilities. |
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| 3. |
Because
Priti Plastics Pvt. Ltd. products save our
company time and labor expenses, they allow us to sell
more cost effectively. |
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| 5. |
We
will continue to purchase Priti Plastics Pvt. Ltd.'s
product to meet our needs. |
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